True Workmanship
Guarantee
Because our products are custom made for each consumer and require personalized attention and professional work, our sales are final. However, we also understand that shopping online can be a difficult task, despite the savings and detailed measuring instructions and guidelines that we offer. We understand that custom window treatments are an important investment in your home, one that you and your family, as well as your guests, will enjoy. You should not bear the burden of having to live with a poorly constructed custom window treatment if it wasn't your fault.
We understand that most people aren't interior designers. We understand that most people have never measured their windows before or studied the construction of a custom window treatment in detail. Most of our consumers are mothers, fathers, couples, newlyweds and new and long-time homeowners alike - people who wish to move up from mediocre store-bought products, people who were inspired by a magazine picture or a recent visit to their friend's home. You shouldn't have to worry about little details that we should worry about, such as whether the fabric is right, whether large prints will fit onto a small shade, whether a particular trim will compromise the shape of a valance and all those many stressful details that come with the trade.
You may not realize it, but a major part of the process is the actual design. Picking the right fabrics and trimmings for a particular window treatment style can be overwhelming to someone who doesn't know how to do it. We at Window Treatment Center take a personal approach when it comes to offering each and every one of our products. We view our fabric and trim selection and decide on which fabrics and trims will work for each product without compromising its look, shape, form, or design. When you make your selections for each product, you're not only selecting from a list of fabrics and trims, you're selecting from a list of fabrics and trims that have been pre-approved by professional fabricators and designers who have many years of experience in the trade. We are very proud that almost all of our consumers have been satisfied and we have yet to receive a complaint about a fabric and trim that proved to be a detrimental choice for one of our custom products.
We understand that shopping online is more convenient and saves time, but a trade-off that persists is that computer monitors display colors differently. A finished product in your room may look slightly different from our online fabric and trimming photographs even though we have done our best to show you photographs of our fabrics and trims in as much detail as possible. For that reason, we offer fabric samples. Buying fabric samples before buying a custom product is an insurance policy that is well worth it.
To help you choose and design the best product possible, our website offers measuring guidelines and guides that cover many topics of the trade. We suggest that you read and follow those guides and guidelines.
While our professionals have many years of experience in the trade, just like you, they are humans who make mistakes. Should there be any errors with our products, we guarantee to repair or replace them if sales conditions are met.
Orders Using Your Own Fabric:
If you do not find a fabric in our inventory that you would like to use, we can use your fabric to make our home decor products! The fabric must be a decorative fabric measuring 54" wide. Please call for pricing and to get yardage requirements.
