Privacy Policy
Window Treatment Center values its customers and respects their privacy. Our privacy and security policy outlines the information we collect about you, how and why we use the information, and the choices you have to restrict our use of your information.
If our information practices change in the future, we will post an updated policy on our Web site.
Information We Collect
We collect information, such as name, email and postal addresses, telephone and credit card numbers from you when you visit our website or one of our stores, place an order online or by telephone, make an in-store purchase, save your information with us online, or participate in a promotion or survey. We maintain a record of your product interests and the purchases you make online or by telephone and in our stores, and may also acquire information about you from marketing partners.
How We Uses Your Information
When you place an order or make a purchase from Window Treatment Center, we use your personal information to process your order, send you emails to confirm your order or contact you via telephone, postal mail or email if we have other questions regarding your order or purchase.
When you place an order, make a purchase or save your information online, we may use your email and postal address to send you information about our products, services, and promotions and to help us learn more about your shopping preferences. If you participate in a promotion online, over the telephone or at one of our retail stores, we may use your personal information to send you emails or postal mail regarding our products, services, and promotions. From time to time, we may use this information to contact you via email, postal mail, or telephone to learn more about your shopping preferences. You always have the choice not to receive marketing information.
In addition, we may use information about your product interests and purchases to help us improve our site design and your online and in-store shopping experiences. We may contact you via email, postal mail, or telephone, to conduct market research and learn more about how we can improve our product offerings.
To serve you better, we may combine information you provide us and information about your product interest and purchases with data from third parties, including demographic information and other information that is publicly available. We may use that information to enhance and personalize your shopping experience with us, and to communicate with you in accordance with this policy.
Updating Your Information
You can update your contact information in any one of following ways:
- If you have an account on windowtreatmentcenter.com, you can click on “My Account” to update your personal information.
- By sending us an office@windowtreatmentscenter.com
- By calling us
- Or by writing to us at:
Window Treatment Center Customer Service
2560 Ivy Stone Trl
Buford, GA 30519
Please be sure to include your previous and current full name, mailing address, email address, and telephone number.
Please also note that when you purchase from us online, we will continue to confirm your order by email. In addition, we may also need to contact you via telephone or email with other questions regarding your order.
Use of Cookies
The Window Treatment Center Web site uses "cookies." A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Information collected from cookies is used by Window Treatment Center to evaluate the effectiveness of our Web site, analyze trends and administer the Web site. The information collected from cookies allows us to determine such things as which parts of our Web site are most visited and difficulties our visitors may experience in accessing our Web site. With this knowledge, we can improve the quality of your experience on our Web site. Window Treatment Center also uses cookies to help keep track of items you put into your shopping cart and to tell us whether you have visited WindowTreatmentCenter.com in the past. This allows visitors registered with us online to maintain shopping carts between visits. In addition, we may also use cookies to track and identify the Web site you visited immediately prior to ours to further improve our site design or to fulfill contracts with our business partners.
We may contract with third parties who may use cookies and collect information on our behalf.
You can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.
Secure Shopping
Orders placed on the Window Treatment Center Web site are encrypted using SSL technology so that your transactions are protected. Secure Socket Layer (SSL) is a technology used to ensure the security of online business. It employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions. With SSL implemented on both the client and server, information sent via the Internet can be trusted to arrive privately and unaltered to our server. In order for SSL security to work, you must use an SSL enabled browser.
To double check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from “http” to “https.”
If you still have any concerns about ordering electronically, feel free to call as and place your order over the telephone.
Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers and that we will never ask for sensitive information via email.
Terms of Use
Your use of the Window Treatment Center Web site is governed by these terms and conditions. Please take a few minutes to review these terms and conditions. Your use of the Window Treatment Center Web site (windowtreatmentcenter.com) constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use the Window Treatment Center Web site.
Terms and Conditions May Change
Window Treatment Center reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of the Window Treatment Center Web site following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. We encourage you to review these terms and conditions whenever you use this Web site.
Copyright Notice
All of the content you see on this Web site (“Content”), including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text, are subject to trademark, service mark, copyright and/or other intellectual property rights or licenses held by Window treatment Center. The entire Content of the Window Treatment Center Web site is copyrighted as a collective work under U.S. copyright laws, and Window Treatment Center owns a copyright in the selection, coordination, arrangement and enhancement of the Content. The Content of the Window Treatment Center Web site is intended solely for personal, noncommercial use by the users of our site. You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own personal, non-commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Window Treatment Center reserves complete title and full intellectual property rights in any Content you download from this Web site. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining written permission from Window Treatment Center.
Feedback Submissions
We welcome your comments, questions, and feedback regarding the Window Treatment Center Web site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") submitted to Window Treatment Center shall be and remain the exclusive property of Window Treatment Center. Your submission of any such Comments shall constitute an assignment to Window Treatment Center. Window Treatment Center will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.
Links to other Web Sites
Our Web site may contain hyperlinks to Web sites operated by third parties, over which we have no control. You access such linked Web sites at your own risk. You should read the privacy policy and terms of use of a linked site or any site. Any concerns regarding the products, services, resources, or content of third party Web sites linked from the Window Treatment Center Web site should be directed to the particular Web site operator.
Colors
We have done our best to display as accurately as possible the colors of the products shown on the Window Treatment Center Web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate. We urge you to request a swatch of fabric prior to your fabric purchase.
Disclaimer
This site and all contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that Window Treatment Center shall not be liable for any damages of any kind related to your use of this site.
Indemnification
You agree to defend, indemnify and hold Window Treatment Center harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees arising from or related to your use of this site.
Fabric Samples
Always view patterns from the distance at which they will be seen in the room. By holding a sample a suitable distance from a mirror you will the right effect. Remember that small patterns viewed from some way away will merge and appear plain.Curtain fabric samples are best viewed with the light behind them rather than facing the light. This will give a better representation of how the material will appear when hung at a window.
Inspection of Merchandise:
IMPORTANT: Inspect your merchandise as soon as you receive it and notify us immediately if the merchandise has been damaged in shipment. Also, please check to make sure that the products you ordered were made exactly as you specified when you ordered them. If you notify us that the merchandise has been damaged in shipment or was made incorrectly within 7 days of the date that the merchandise is delivered to you, WIndow Treatments Center will have the damaged merchandise either repaired or replaced at no cost to you. If you do not notify Window Treatments Center that the merchandise has been damaged in shipment during this 7 day period, we will not repair or replace the damaged merchandise at no cost to you. All damaged shipments must be signed for as damaged.
Color Accuracy:
Although we do our best to make sure that the colors printed on our web site are accurate, actual colors will vary. In addition, subtle color differences and textures may not be fully appreciated on some systems due to differences in monitors and/or display cards. Due to the fact that our products are all custom made, and can't be returned, you need to be sure that you can live with any color variations that are possible from our scanning of the actual samples. If an exact color match is required, then please request a sample before placing your order. Once you receive your sample, keep in mind that all samples may still have minimal color variations as stated by the manufacturers. In addition to the above considerations regarding color, we'd like to suggest that you order all window treatments of a given color at one time. There are sometimes slight variations between dye lots.
